Monitoring as a managed service

Know about broadcast and streaming failures before your viewers do

Dualz delivers always-on monitoring for DVB broadcast and IP/OTT streaming operations — backed by SLA, not just software.

Common monitoring problems

Viewers complain before you notice

Silent failures in broadcast and streaming go undetected until your helpdesk lights up.

Separate tools for DVB and IP

Your team switches between dashboards — doubling the risk of a missed alert.

Manual checks don't scale

Reactive monitoring works until you have 50 streams, a live event, and two people on shift.

Three service tiers

Choose the level of coverage your operation needs

Every tier is built on the same proven monitoring platform — the difference is how much we do for you.

Self-service

IP/OTT Monitoring

For teams monitoring IP and OTT streams. Deploy in minutes, scale as you grow. One expert hour per month included on every paid plan.

  • Multiviewer with A/V loss indication
  • Protocols: UDP, RTP, RTSP, RTMP, HLS, NDI, SRT
  • Multiple component audio (mono, stereo, 5.1…)
  • Real-time stream health dashboard
  • Instant alerts for video, audio and subtitle failures
  • Cloud, on-premise or hybrid deployment
  • Free support
Managed SLA

DVB Monitoring

For broadcast operations running satellite, cable or terrestrial DVB distribution. We configure, monitor and alert — 24/7, backed by a service level agreement.

  • Multiviewer with alarm notification
  • DVB protocols: DVB-S/T/C, ASI, SMPTE 2110
  • IP protocols: UDP, RTP, RTSP, RTMP, NDI, SRT, Zixi, HLS
  • Teletext / subtitles, Dolby / AC3 measurements
  • PSI/SI & EPG analysis, TR 101 290 compliance
  • Multiple language audio, bitrate management
  • Managed onboarding, alerting and reporting
  • Annual SLA with defined response times & free support
Enterprise SLA

Hybrid Monitoring

For enterprises running both DVB broadcast and IP/OTT streaming. One view, one alarm pipeline, one SLA — covering your entire operation.

  • All DVB and IP/OTT features in one platform
  • DVB protocols: DVB-S/T/C, ASI, SMPTE 2110
  • IP protocols: UDP, RTP, RTSP, RTMP, NDI, SRT, Zixi, HLS
  • Teletext / subtitles, Dolby / AC3 measurements
  • PSI/SI & EPG analysis, TR 101 290 compliance
  • Multiple language audio, bitrate management
  • Single alarm pipeline for your NOC
  • Custom SLA with dedicated support & free support
How it works

Up and running in minutes, not months

No lengthy procurement, no infrastructure projects. We handle the setup so your team can focus on content.

  1. Tell us what you're monitoring

    Share your stream inventory — DVB feeds, OTT endpoints, or both. We identify the right service tier and SLA for your operation.

  2. We configure and connect

    Our engineers set up monitoring, configure alert thresholds, and validate coverage — no burden on your team.

  3. Always-on coverage, backed by SLA

    From day one, your streams are monitored continuously. You get a clear dashboard and guaranteed response times.

Ready to stop firefighting stream failures?

Talk to us about a service that fits your operation — or start with IP/OTT monitoring today.